25 Year Customer Testimonials
Roll-Kraft Ltd. has been working with iFrate for over 30 years. Our starting point was simple: We needed a good freight forwarder to help us with various outbound shipments from our location to multiple local places, Western Canada, Quebec, and many, many locations in the U.S. We often also bring in freight from many of the locations that iFrate delivers to for us.
I am happy to say it’s been 30 great years working together. The iFrate team of Dave's is always a call away to help us get the best rates, fast quality service & efficient deliveries. I have recommended iFrate to a few companies that have asked me if we knew of any company that provides good service.
I was always happy to say I did;
that company is iFrate.
The main thing I like about the team is that they care. They treat you respectfully and care for your needs as needed. I am very happy to say that if I am responsible for setting up freight shipping and acting as I see fit, iFrate is who I call, no ifs or buts.
A big thank you to iFrate for working with us all these years.
CARLOS DA COSTA
PURCHASING AND PRODUCTION SCHEDULERRollkraft Ltd.
We have been using iFrate for the past 35 years and continue to be impressed with their excellent service and competitive pricing. Dave and his team are continually working on our behalf to reduce our freight costs while ensuring quality transport companies are moving our goods and delivering them on time and without damage. Although issues are rare, the odd time an incident arises, iFrate is quick to react and get a resolution. Thank you, iFrate, for your continuing hard work on our behalf.
Mike Roberts
VP Purchasing and Customer CarePurity Life Health Products LP
Win Chemicals Ltd. has been a customer of iFrate for over 35 years. The amazing logistics team at iFrate has sourced carriers for Win since the company's infancy. As a young company, we needed a shipping partner that could provide high-level service, consistently competitive pricing and a willingness to work closely with us to move our products throughout North America. iFrate has provided all of these things and more. Dave is always a phone call away and eager to help with any challenge, from finding the best rates to getting your time-sensitive shipments to their destinations quickly and safely. While most logistics companies treat their customers like numbers, iFrate provides the personal touches that make them unique. Efficient, friendly, and honest, they will meet all your needs. It’s always been a pleasure to work with the iFrate team.
Brad Myers
Logistics manager / WIN CHEMICALS LTD.
10 out of 10 times, I have never had an issue with your service. There are occasional times when we get frustrated, but that is due to the carrier, not the iFrate staff. We are very happy with the service you provide us. I can’t tell you how many freight brokers call me daily; I tell each one of them that we have been with Dave and his team for many, many years and are not looking for a replacement. No issues need addressing.
Helen Lee
GC DukeIt’s a huge relief to know you were all over this and handled everything for us. I really appreciate everything you’ve done. Please keep me updated on how things go today and if you hit any snags. THANK YOU iFrate!
IAIN CALDERWOOD-SMITH
Customer Service Supervisor / Customer Analytics & Reporting Coordinator.
Win Chemicals (Canada)
Vitech International (USA)
I’ll second (and third) Iain’s praise! Has definitely been an aggravating week, but the InHouse team really delivered. Thank you!
Kathryn